Tag:
Salesforce
Business
Salesforce report highlights challenges for Singapore’s sales professionals
Salesforce's new report reveals the challenges faced by sales professionals in Singapore, including adapting to customer expectations and integrating AI technology.
Business
Salesforce and Workday announce strategic partnership for AI-driven employee services
Salesforce and Workday partner to launch an AI employee service agent, enhancing workplace productivity with advanced AI integration and streamlined data access.
Business
Salesforce unveils revolutionary AI service agent
Salesforce's new Einstein Service Agent uses AI to transform chatbot interactions, providing autonomous, efficient customer service 24/7.
Business
Lion Parcel collaborates with Salesforce to revolutionise customer service using AI
Lion Parcel partners with Salesforce to enhance customer service in Indonesia, cutting resolution times by 73% through AI integration.
Technology
Salesforce unveils the first global LLM benchmark for CRM
Salesforce launches the first LLM benchmark for CRM, providing a strategic tool to evaluate AI performance in accuracy, cost, speed, and trust for business growth.
Technology
The evolving role of AI in consumer electronics and enterprise solutions
Explore how AI is transforming both consumer electronics and enterprise solutions, highlighting the symbiotic relationship that drives innovation and efficiency across sectors.
Business
Salesforce unveils AI adoption challenges among Singaporean marketers
Salesforce's new report reveals the significant adoption of AI by Singaporean marketers, their struggles with data unification, and evolving strategies to enhance marketing ROI.
Business
Singapore marketers explore AI’s potential amidst data challenges
In Singapore, 80% of service professionals forecast customer service to increasingly drive revenue, utilising AI for enhanced efficiency and revenue growth.