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Tuesday, August 27, 2024
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Salesforce

Salesforce report highlights challenges for Singapore’s sales professionals

Salesforce's new report reveals the challenges faced by sales professionals in Singapore, including adapting to customer expectations and integrating AI technology.

Salesforce and Workday announce strategic partnership for AI-driven employee services

Salesforce and Workday partner to launch an AI employee service agent, enhancing workplace productivity with advanced AI integration and streamlined data access.

Salesforce unveils revolutionary AI service agent

Salesforce's new Einstein Service Agent uses AI to transform chatbot interactions, providing autonomous, efficient customer service 24/7.

Lion Parcel collaborates with Salesforce to revolutionise customer service using AI

Lion Parcel partners with Salesforce to enhance customer service in Indonesia, cutting resolution times by 73% through AI integration.

Salesforce unveils the first global LLM benchmark for CRM

Salesforce launches the first LLM benchmark for CRM, providing a strategic tool to evaluate AI performance in accuracy, cost, speed, and trust for business growth.

The evolving role of AI in consumer electronics and enterprise solutions

Explore how AI is transforming both consumer electronics and enterprise solutions, highlighting the symbiotic relationship that drives innovation and efficiency across sectors.

Salesforce unveils AI adoption challenges among Singaporean marketers

Salesforce's new report reveals the significant adoption of AI by Singaporean marketers, their struggles with data unification, and evolving strategies to enhance marketing ROI.

Singapore marketers explore AI’s potential amidst data challenges

In Singapore, 80% of service professionals forecast customer service to increasingly drive revenue, utilising AI for enhanced efficiency and revenue growth.